Ratings & Reviews

Overall Rating

4
(230 reviews)
81.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Brayon - |Recommended: YesPaul and the other maintenance guy came and fixed all the minor issues I've requested.They were professional and polite.
response from property -Thank you for your feedback, Brayon. We're glad that you had a good experience with our maintenance team. We aim to hire cooperative, kind, and experienced individuals to oversee our residents needs, and our beautiful apartment homes. If you have any other comments, please contact our main office. Kind Regards, Turnbury at Palm Beach Gardens Management Team
submitted by Brayon (. - |Recommended: YesMy review — Grace and Kelly were polite and professional when I asked them questions and talked to them,but the maintenance is taken awhile and they told me why,other than that it's a quite nice place to stay.
response from property -Thank you for taking time to post this review, Brayon. We are very pleased to hear about your 5-star experience here with us and our amazing staff, Grace and Kelly as well as our maintenance team. We care about our residents and value you as a part of our community. We greatly appreciate your feedback. Warmest Regards, Turnbury at Palm Beach Gardens
submitted by Taniyah (. - |Recommended: YesTenant — Nice and quiet neighborhood, only thing is I put in 2 request for maintenance and no one has called or showed up to my home. Other that it’s beautiful place to live.
response from property -We appreciate and welcome your feedback, Taniyah Wright. We apologize that you had a bad experience with a member of our maintenance staff. We aim to make our community better. We would love to know how we can continue to improve. Please contact our Main Office. Kind Regards, Turnbury at Palm Beach Gardens Management Team
submitted by James H. - |Recommended: NoTrash liter — I am in 314. There is almost always bits of liter from the trash bags that gets dropped on the bricks in front of my apt. I believe the valet service people strew it when carrying the bags to their vehicle. I mentioned this today to the valet and he flippantly responded that he is not a garbage truck and its not his job. This is not a one time condition. The trash is unsightly and a turn off to visitors.
response from property -Hello James, Thank you for taking the time to leave us a review. We're deeply sorry to hear that you have concerns regarding the trash pickup. This is certainly not something we like hearing, and we'd like to look into this. Please contact us at [email protected] so we may assist you. Best, Turnbury at Palm Beach Gardens Management Team
submitted by Tarrieffa C. - |Recommended: NoDoesn’t feel like home — I lived here last year when the apartments were under a different management. I only been here for a month and the place is infested with roaches , the a c doesn’t work, the air ducks are Dusty dirty. Microwave doesn’t spin . The stove is old and dirty . My window screen in room is broke . My dishwasher is old and rusty. The hot water doesn’t stay hot for more than 5 minutes. I ye enjoy stay here because me and my kids can’t breathe at night in there . I had multiple maintenance orders to get things fixed but they canceled all my maintenance request.
response from property -Hi Tarrieffa, we're so sorry to hear that this has been an ongoing issue. A member of our team has reached out to you directly and this will be addressed immediately. We look forward to working towards a resolution. Have a nice day!
submitted by Shawntay M. - |Recommended: YesResident — I love it
response from property -Shawntay, thank you for the 5-star review! We are happy to hear that you love being within our community. We strive to make our community enjoyable and relaxing for all of our residents. Thank you for choosing us! The Turnbury at Palm Beach Gardens Management Team
submitted by Katrina T. - |Recommended: YesExcellent — Keep doing what you all love to do Thanks 😊
response from property -Thanks for your time, Katrina. We are happy to hear that you enjoy your home with us. Always feel free to reach out if there is anything we can help you with. Looking forward to the rest of your stay with us, The Turnbury at Palm Beach Gardens Management Team.
submitted by Naga S. - |Recommended: NoReview — I do not like the maintenance staff at all. I wish I believed the reviews and had not signed a lease
response from property -Thanks for your time, Naga. We would love to talk with your about your experiences with our Maintenance staff. It would be great to hear your feedback and anything we can help resolve for you that may still be on-going. Please feel free to reach out to our office at [email protected] or (561) 622-8555. Looking forward to hearing from you; The Turnbury at Palm Beach Gardens Management Team.
submitted by Denise G. - |Recommended: YesMaintenance — My A C shut off completely I called Turnbury’s Emergency after hours maintenance whom answered my emergency swiftly. Lexis and the new Assistant Manger of Maintenance both were very Nice The Asst. Manager was very helpful in making sure someone was available to answer my maintenance request before leaving to go home and Lexis was fast and very kind. He explained to me what to do if the problem occurs again. Lexis did an Awesome job restoring the A C. Thanks Guys
response from property -Dear Denise Green, We appreciate that you took the time to provide us with this feedback by posting a review. We are absolutely delighted to hear that our maintenance staff was able to meet your needs in a timely manner. It is our goal to respond to all maintenance requests professionally and promptly. If you would like to leave more feedback, we would be delighted to hear from you. Email us at [email protected]. Sincerely, The Management Team at Turnbury at Palm Beach Gardens
submitted by Michael W. - |Recommended: YesBeautiful — Lovely
response from property -Hello Michael, Thank you for taking the time to leave us a review. We appreciate the 5-star rating! We value you, and would love to hear more about your experience. Please feel free to reach out to us at [email protected] with any feedback. Best, Turnbury at Palm Beach Gardens Management Team
submitted by Anthony C. - |Recommended: YesGreat Experience — Wonderful so far. No problems.
response from property -Hello, Anthony Thank you for your review. We are happy to hear you have had a good experience living here in our community and hope we will continue meeting all your needs. Thanks again for sharing your feedback. Warmest Regards, Turnbury at Palm Beach Gardens Management Team
submitted by Lyndi B. - |Recommended: YesAmazing — I love living here, everyone is nice
response from property -Lyndi, thank you for the 5-star review! We are happy to hear that you love living here and that everyone is nice. We strive to hire staff that is helpful, attentive, and knowledgeable to be there for our wonderful residents. Thank you for choosing us! The Turnbury at Palm Beach Gardens Management Team
submitted by Jacqueline P. - |Recommended: YesAll and all it is a good place to live. I do wish the garbage would be picked up every night like promised and like we pay for. And I wish maintenance was a bit more responsive, but when they come they are pleasant. Neighbors are nice and the place is quiet.
response from property -Hello Jacqueline, Thank you for taking the time to leave us a review. We're deeply sorry to hear that you have concerns regarding cleanliness and maintenance. Please feel free to reach out to us at [email protected] so we may assist you. Best, Turnbury at Palm Beach Gardens Management Team
submitted by Lutanja B. - |Recommended: YesNew Move-In — Jaden took such good care of me from the moment I applied to the moment I moved in. She is the absolute best in the office hands down. Give that girl a raise only knowledgeable person in that office.
response from property -Hello, Lutanja Thank you for your review. We are happy to hear that Jaden helped make your experience a great one. We try hard to keep everyone happy and provide the best customer service possible. Thank you again for your review. Warmest Regards, Turnbury at Palm Beach Gardens Management Team
submitted by VAIBHAV S. - |Recommended: YesGood place to live — Nice infra, good maintenance. Cleanliness is great. Swimming pools, Gym are well maintained. Community events need to be increased.
response from property -Vaibhav, thank you for the 5-star review! We are happy to hear that you enjoy being within our community, and we will definitely look into increasing community events. We always strive to make our community great by listening to feedback that our wonderful residents provide. Thank you for choosing us! The Turnbury at Palm Beach Gardens Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Turnbury at Palm Beach Gardens, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Turnbury at Palm Beach Gardens, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose