Ratings & Reviews
Resident Reviews
Review From Modern Message|Recommended: YesWonderful place to live, le... — Wonderful place to live, leasing office is very quick to respond to any problems. All of the amenities are well maintained and easily accessible
response from property -Hi Samantha,
Thank you for taking the time to rate us. As a company, we strive daily to earn star ratings such as this. We are committed to keeping that level of service up. Please do not hesitate to let us know if you need our attention, we are happy to help.
Best Wishes,
Turnbury at Palm Beach Gardens Management Team
|Recommended: YesAll and all it is a good place to live. I do wish the garbage would be picked up every night like promised and like we pay for. And I wish maintenance was a bit more responsive, but when they come they are pleasant. Neighbors are nice and the place is quiet.
Hello Jacqueline,
Thank you for taking the time to leave us a review. We're deeply sorry to hear that you have concerns regarding cleanliness and maintenance. Please feel free to reach out to us at turnbury@advenirliving.com so we may assist you.
Best,
Turnbury at Palm Beach Gardens Management Team
Review From Modern Message|Recommended: YesI had a great experience ev... — I had a great experience every one was very kind and very communication skills.Jayden was a great manager and very well spoken.The apartment was very clean and nice.
Thanks for taking the time to let us know how we are doing. We know that Jayden will really love your kind comments about his professional and helpful services. It's been an absolute pleasure having you here as part of our community!
Best Wishes,
Turnbury at Palm Beach Gardens Management Team
Review From Modern Message|Recommended: YesLove the location, staff ar... — Love the location, staff are friendly especially with the new manager who is at tying to make Turnbury a better community. Valet trash has been inconsistent with vendors constantly being changed and causing trash to build up
Thank you for taking time to post this review, Aurelia. We are so pleased to hear about your positive experience here with our staff. We care about our residents and value you as a part of our community. We greatly appreciate your feedback.
Warmest Regards,
Turnbury at Palm Beach Gardens
Review From Modern Message|Recommended: YesVery nice. Neighborhood is ... — Very nice. Neighborhood is awesome. Neighbors are nice staff has been helpful. Maintenance is great and been prompt. Overall experience has been great. Location is great.
Hi Timothy,
Thank you for taking the time to leave us a review. We appreciate the positive rating. Our team puts the utmost care into every interaction with our residents. If you have questions or concerns don't hesitate to drop by our office or give us a call.
Best Wishes,
Turnbury at Palm Beach Gardens Management Team
|Recommended: YesNew Move-In — Jaden took such good care of me from the moment I applied to the moment I moved in. She is the absolute best in the office hands down. Give that girl a raise only knowledgeable person in that office.
Hello, Lutanja
Thank you for your review. We are happy to hear that Jaden helped make your experience a great one. We try hard to keep everyone happy and provide the best customer service possible. Thank you again for your review.
Warmest Regards,
Turnbury at Palm Beach Gardens Management Team
Review From Modern Message|Recommended: YesRepresentative was very hel... — Representative was very helpful and provided all necessary information on day 1.
All documentation and every single details were explained in very detail and clarified to ensure very smooth move in
Thank you for taking time to post this review. We are very pleased to hear about your 5-star experience with our staff, Nagesh. We care about our residents and welcome you to our community. We greatly appreciate your feedback.
Warmest Regards,
Turnbury at Palm Beach Gardens
Review From Modern Message|Recommended: YesVery good community. Very n... — Very good community. Very nice view of football field in front of my apartment. Kids are enjoying their stay here as they are not worried about lots of restrictions and they have play area nearby
Thank you for taking time to post this review. We are very pleased to hear about your 5-star experience with our family friendly community. We care about our residents and value you as a part of our community. We greatly appreciate your feedback, Archana.
Warmest Regards,
Turnbury at Palm Beach Gardens
Review From Modern Message|Recommended: YesEveryone is very friendly, ... — Everyone is very friendly, the facilities are nice and our apartment was very clean when we moved in. We have had a hard time getting maintenance in a timely manner, however.
Hello Kaitlyn,
Thank you for taking the time to leave us a review. We're deeply sorry to hear that you have a concern regarding maintenance responsiveness. This is certainly not something we like hearing, and we'd like to look into this. Please contact us at turnbury@advenirliving.com so we may assist you.
Best,
Turnbury at Palm Beach Gardens Management Team
Review From Modern Message|Recommended: YesI have truly enjoyed residi... — I have truly enjoyed residing at Turnbury. The maintenance staff work obsessively to provide the best service to the residents. I hope to renew for another year.
Hello Laurel,
Thank you for taking the time to leave us a review. We appreciate the 5-star rating and kind words! Our maintenance team works hard to ensure that repairs are completed in a timely manner. If you have any further feedback, please feel free to reach out to us at turnbury@advenirliving.com.
Best,
Turnbury at Palm Beach Gardens Management Team
|Recommended: YesGood place to live — Nice infra, good maintenance.
Cleanliness is great.
Swimming pools, Gym are well maintained.
Community events need to be increased.
Vaibhav, thank you for the 5-star review! We are happy to hear that you enjoy being within our community, and we will definitely look into increasing community events. We always strive to make our community great by listening to feedback that our wonderful residents provide.
Thank you for choosing us!
The Turnbury at Palm Beach Gardens Management Team
|Recommended: YesRecent Move In — .
Hello, Vincie
Thank you for your rating. We strive to provide the best customer service and are happy to see you have rated us five stars. We appreciate our residents and are always hoping to hear feedback on what we can improve. Please let us know if you have any concerns.
Warmest Regards,
Turnbury at Palm Beach Gardens Management Team
|Recommended: YesTurnbury — Great community
Greetings Allana,
Thank you for your five-star review. We invite you to share with us your experience and thoughts regarding our community and its staff. You can reach out to us directly at (561) 622-8555. We are here for our residents. Have a great day!
Warm Regards,
The Turnbury at Palm Beach Gardens Management Team
|Recommended: YesGreat location — Lots to be desired, but all and all it's ok.
Ronald,
Thank you for your review. We invite you to share with us your experience and thoughts regarding our community and its staff. You can reach out to us directly at (561) 622-8555. We are here for our residents. Have a great day!
Warm Regards,
The Turnbury at Palm Beach Gardens Management Team
|Recommended: NoI have had a number of issues since I moved here in June. It has just felt like false advertising mostly….
-floors are paper thin. I can hear my upstairs neighbors drop a pin literally
-valet trash is a mandatory additional cost, yet for months was not being done for days on end. Still not fully “as advertised”
-there are hoards of raccoons at night, probably because of the trash situation
-the closest “resort style” pool to my apartment has had a shattered glass table next to the pool, with large chunks of glass sticking out of it, for over a month now. It was embarrassing when showing around friends and family.
-the state of the art 24 7 fitness center looks like an apartment they converted with some exercise equipment in it that has always been dark and locked
-all of the other amenities are just open gates to the public
-visible building disrepair everywhere. Seems like if no one complains nothing would get fixed
Overall I just want the experience I was sold….
Dear Vincent, we're disappointed to hear of the negative experience you had in our community, and we appreciate you bringing this experience to our attention. If you are willing, please contact us at turnburymgr@advenirliving.com so we can work towards a resolution. We look forward to hearing from you.