|Recommended: YesGreat place to live, expensive but worth the peace of mind — Turnbury is a great place to live and this is my honest unbiased feedback after six months of living here, i was not asked to write this but truly want to tell people of my experience. Honestly, it is expensive but you get what you pay for. We checked out 3-4 other apartments in the area that wanted ridiculous requirements to move in even though I had a job and very stable income. The staff at Turnbury gave us an amazing move in rate 900 with not the best credit included 200 sec deposit but a little higher rent 1430 avg for 1 1 but the location was unbeatable. The office staff Priscilla sp sorry and Chris specifically also accommodated our rush move in request which nobody else would do which was 50 of our decision. It is quiet for the most part and maintenance guys are really good at what they do. Every request we put in was fixed within a few days and anything major was fixed immediately. It is a old complex so you can not expect perfection. Gym is great along with the clubhouse. All the amenities are well taken care of and we have never had a problem. There are a few bugs here and there but this is Florida and its hard to avoid. We pay for the pest maintenance but to be honest I have not yet requested a visit because I try to take care of it myself so its not really fair to blame the complex. They work with you on credit, which took a truckload of stress off our shoulder. If you have the income they will make it work for the most part no felonies, etc. with a waiver 600 I think which is more than fair in my opinion. We looked for a place for at least 4 months before moving in here and it was a good decision. The stress free move in and prime location make every penny worth it. The mail key was hard to get, took two weeks but again, this is nothing to do with the office. Highly recommend Turnbury to anybody or family looking to get on their feet and want to live in a safe area. No place is perfect but this is the best I have found in the area with Location, Move in costs, and overall experience almost 6 months in taken into account. Only negative I can think of is the price which like I said is outweighed by all the positives i have mentioned. Pros Next to Police Station Location is unbeatable Our unit was renovated Good maintenance staff Easy, low cost stress free move in They leave you alone, no harassment and quiet neighbors Many more I can not think of Cons High Price but you get a lot for your money Have seen a few bugs but to be fair I have not called maintenance yet so its hard to blame them
James, Thank you for your review. We're very glad that our maintenance staff was able to meet your needs in a timely manner. Our goal is to respond to all maintenance requests professionally and promptly. Warm wishes, Turnbury at Palm Beach Gardens Management Team
|Recommended: YesMaintenance Staff — Who ever is assigned to my unit is constantly pleasant and answer any of my questions. He does a fantastic job for me
Thank you for your feedback, Amanda. We are happy to hear that you have had a great experience with our staff. Please let us know if we can improve our community in any way. The Turnbury at Palm Beach Gardens Management Team
|Recommended: YesLovely — Amazing
Thank you so much for rating us Brunilda. We appreciate you taking the time out of your day to do so. Please give our office a call if you have any suggestions on how we can further improve our community -The Turnbury at Palm Beach Gardens Management Team.
|Recommended: YesStaff is Amazing — Just signed a renewal lease I have been living here for 3 years and a half ,We enjoy ourselves very much. Thank you Turnbury
John, thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. -The Turnbury at Palm Beach Gardens Management Team.
|Recommended: YesVERY NICE — GOOD NEIGHBORS
Thank you for your feedback, Alexandra. We are glad you have had a great experience living at our community. Please let us know if we can improve in any way. The Turnbury at Palm Beach Gardens Management Team
|Recommended: YesThe maintenance staff is wonderful. Rob is very professional and knowledgeable — I love living here. The staff is professional, knowledgeable and courteous. They respond very quickly when service or repairs are needed.
Marion, thank you for your kind words. We love hearing that our residents are enjoying our team. Our team works extremely hard to provide a great experience for our residents.- Turnbury at Palm Beach Gardens Management Team
|Recommended: YesNA — NA
Thank you so much for rating us. We'll do all we can do make sure you continue to enjoy your home! -The Turnbury at Palm Beach Gardens Management Team.
|Recommended: NoNo comment — Find some where else that worth the value of your rent.
Hi Margaret, we are so sorry to hear that you are having anything less than a 5-star experience. We appreciate your feedback and would love for you to share your concerns with our staff on site. The Turnbury at Palm Beach Gardens Team.
|Recommended: YesThe property is amazing, very quiet. — It’s a wonderful place to live, lots of parking, pools, dog parks and much more.
Thank you for your kind review. We do have a beautiful community. Our bark parks are something that our residents particularly enjoy. There is plenty of space for your dog to run around in. Please call our office at (561)-622-8555, if you would like to provide additional feedback. --The Turnbury at Palm Beach Gardens Management Team
|Recommended: NoOverall Review — lack of professionalism
Erdem, Thank you for taking the time to post your review. We sincerely apologize you had a negative experience with our staff. We strive to provide a beautiful and stress-free home to our residents, future, and present. We would like to discuss your concerns further, please email us at email@example.com . - The Turnbury at Palm Beach Gardens Management Team
|Recommended: YesI wanted to take a moment to thank the management team for the immediate response to my disappointment of the state of my apartment upon move in. I've now been here for a week and they have taken care of my concerns. It says alot about the team here to respond so quickly. Thank you
Thank you for your feedback. We love hearing about our awesome staff! We strive to provide a great experience for our residents.
|Recommended: YesIt is family orientated apartments — Its peaceful and close to all the shopping centres . We have everything here, gym, pools, play room at the leasing office. Its beautiful to live here.
Monica thank you for your review. We are glad to hear that you are enjoying your home and loving our location. The Turnbury at Palm Beach Gardens Management Team
|Recommended: NoThis review comes after being a tenant for 2 days. I was assured when touring the model, that my apartment was indeed updated. That sadly is not the case. Matter of fact wasn't even painted after previous tenants or cleaned very well, not a very good first impression of my new apartment. To top it off I believe my A.C unit is not cooling properly. However I'm remaning hopeful that management will rectify the situation.
Hello Mandy, thank you for taking the time to express your concerns. Please reach out to us directly at 561-622-8555 so we can discuss and attempt to resolve these and any other issues you may have. We are here for our residents. Have a great day! Your Turnbury at Palm Beach Gardens management team.
|Recommended: YesFriendly Staff — Staff is very Friendly and willing to accommodate.
Thank you for your review, Thomas. We are so glad to hear that our staff has met your expectations and you have had great interactions with them. We do our best to employ helpful individuals to help meet our residents' needs. We appreciate the feedback. Best regards, The Turnbury at Palm Beach Gardens Management Team