|Recommended: YesGood — Good
Thank you so much for rating us, Rawin. Please let us know if we can assist you in the future. Warmest Regards-The Turnbury at Palm Beach Gardens Management Team.
|Recommended: YesNice property — its ok
Thank you for posting a review, Joy. We're disappointed to hear that we did not provide a 5-star experience for you and would like to know more about how we can make our community better. We pride ourselves on taking feedback from current and past residents seriously. We would love to know how we can continue to improve. Please contact us at (561) 622-8555. Thanks again! Best Wishes, Turnbury at Palm Beach Gardens Management Team.
|Recommended: NoThank you — Midastouch1 2, thank you so much for helping to fix the problems we were having with our electrical appliances. You guys came in a timely manner and your attitudes were amazing. Thank you again gentlemen.
Hi Carrie, our team works hard to deliver superior service and value for our residents each day. We are so glad that our maintenance has made your time with us a pleasant experience. We would love to set up a time to speak with you so that you my elaborate on the reasoning for the 2 star review. Please reach out to us at (561) 622-8555. We look forward to hearing from you. Sincerely, Turnbury at Palm Beach Gardens.
|Recommended: NoIf I could give zero for Maintenance Construction I would — If someone asked me if they should move here I would tell them to RUN far away. My AC has broken 3 times while living here I have not hit 1 year yet The popcorn ceiling in my bathroom falls on me I have put 3-4 orders in nothing My dishwasher does not dry my dishes and creates mold have put in 2 orders nothing My screen is ripped have put in 2 orders nothing Honestly, I CANNOT WAIT till October so I can move out.
Hi Victoria, we sincerely apologize for your review and all the things you have experienced. We work hard to maintain a clean, well run, and happy community. Your feedback is extremely valuable as it allows us the opportunity to make corrections and we thank you for bringing these issues to our attention. We will be sharing your review with our team as well as upper management. We invite you to speak with us further in the leasing office again at your convenience. Sincerely, Turnbury at Palm Beach Gardens.
|Recommended: YesIts alright, it just needs some newer appliances — The location is great but the quality of life is really dependent on having good neighbors.
Thank you for your feedback. We apologize to hear about your experience here. Our goal is to provide exceptional service, support to our residents, and to improve our community. We would love to personally address your concerns, please contact us at (561) 622-8555. - Turnbury at Palm Beach Gardens Management Team
|Recommended: YesGreat Place — Great area, clean property, awesome floor plans I loved living here
Hayley! We appreciate your kind review. We're glad to hear that you've felt your home was a well taken care of place! We'll continue to keep this place in top shape. If you have any suggestions or would like to tell us more, we'd love to hear from you at (561) 622-8555. Have a great day! -The Turnbury at Palm Beach Gardens management team
|Recommended: YesMY review — I am gong on 3 years here and so far have had good experience .
Thanks for your feedback Michael. We are happy to know that you've enjoyed living here. We look forward to your stay with us the Turnbury at Palm Beach Gardens.
|Recommended: YesGreat place to live, expensive but worth the peace of mind — Turnbury is a great place to live and this is my honest unbiased feedback after six months of living here, i was not asked to write this but truly want to tell people of my experience. Honestly, it is expensive but you get what you pay for. We checked out 3-4 other apartments in the area that wanted ridiculous requirements to move in even though I had a job and very stable income. The staff at Turnbury gave us an amazing move in rate 900 with not the best credit included 200 sec deposit but a little higher rent 1430 avg for 1 1 but the location was unbeatable. The office staff Priscilla sp sorry and Chris specifically also accommodated our rush move in request which nobody else would do which was 50 of our decision. It is quiet for the most part and maintenance guys are really good at what they do. Every request we put in was fixed within a few days and anything major was fixed immediately. It is a old complex so you can not expect perfection. Gym is great along with the clubhouse. All the amenities are well taken care of and we have never had a problem. There are a few bugs here and there but this is Florida and its hard to avoid. We pay for the pest maintenance but to be honest I have not yet requested a visit because I try to take care of it myself so its not really fair to blame the complex. They work with you on credit, which took a truckload of stress off our shoulder. If you have the income they will make it work for the most part no felonies, etc. with a waiver 600 I think which is more than fair in my opinion. We looked for a place for at least 4 months before moving in here and it was a good decision. The stress free move in and prime location make every penny worth it. The mail key was hard to get, took two weeks but again, this is nothing to do with the office. Highly recommend Turnbury to anybody or family looking to get on their feet and want to live in a safe area. No place is perfect but this is the best I have found in the area with Location, Move in costs, and overall experience almost 6 months in taken into account. Only negative I can think of is the price which like I said is outweighed by all the positives i have mentioned. Pros Next to Police Station Location is unbeatable Our unit was renovated Good maintenance staff Easy, low cost stress free move in They leave you alone, no harassment and quiet neighbors Many more I can not think of Cons High Price but you get a lot for your money Have seen a few bugs but to be fair I have not called maintenance yet so its hard to blame them
James, Thank you for your review. We're very glad that our maintenance staff was able to meet your needs in a timely manner. Our goal is to respond to all maintenance requests professionally and promptly. Warm wishes, Turnbury at Palm Beach Gardens Management Team
|Recommended: YesMaintenance Staff — Who ever is assigned to my unit is constantly pleasant and answer any of my questions. He does a fantastic job for me
Thank you for your feedback, Amanda. We are happy to hear that you have had a great experience with our staff. Please let us know if we can improve our community in any way. The Turnbury at Palm Beach Gardens Management Team
|Recommended: YesLovely — Amazing
Thank you so much for rating us Brunilda. We appreciate you taking the time out of your day to do so. Please give our office a call if you have any suggestions on how we can further improve our community -The Turnbury at Palm Beach Gardens Management Team.
|Recommended: YesStaff is Amazing — Just signed a renewal lease I have been living here for 3 years and a half ,We enjoy ourselves very much. Thank you Turnbury
John, thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. -The Turnbury at Palm Beach Gardens Management Team.
|Recommended: YesVERY NICE — GOOD NEIGHBORS
Thank you for your feedback, Alexandra. We are glad you have had a great experience living at our community. Please let us know if we can improve in any way. The Turnbury at Palm Beach Gardens Management Team
|Recommended: YesThe maintenance staff is wonderful. Rob is very professional and knowledgeable — I love living here. The staff is professional, knowledgeable and courteous. They respond very quickly when service or repairs are needed.
Marion, thank you for your kind words. We love hearing that our residents are enjoying our team. Our team works extremely hard to provide a great experience for our residents.- Turnbury at Palm Beach Gardens Management Team
|Recommended: YesNA — NA
Thank you so much for rating us. We'll do all we can do make sure you continue to enjoy your home! -The Turnbury at Palm Beach Gardens Management Team.