|Recommended: NoThe staff is ok. but the meintence people are super. — someone stole my bike today. I've lived here for 3 years now. the type of people you let live here now is not good.
Hi Susan, thank you for providing us with your feedback, and taking the time to speak with us regarding this matter. We are certainly disheartened to hear of your disappointment and as such, would like to take this time to address some of the concerns raised. Again, we appreciate your feedback and invite you to stop by our office at your earliest convenience so that we may discuss your concerns. Have a great day and we hope to hear from you soon, the Advenir at Aventine team.
|Recommended: NoThis community is over priced — Rent is always atleast 150-200 dollars more then wat u signed up for. Maintenance is spread thin, and they have both ant and roach issues, Not luxury living
Thank you for your feedback Moise. We apologize about the issues you have been having with us at Advenir at Aventine. We strive to make sure our residents are happy while living in our community and that they get the best customer service possible from our staff. Please reach out to us or stop by the office and we will discuss your review further and work towards a resolution. Have a great day and we hope to hear from you soon, the Advenir at Aventine team.
|Recommended: NoNoise — The neighbors play music entirely too loud all day, and they smoke drugs on their patio. Maintenance people are nice but like to enter into apartment without my knowledge and without my consent.
I am sorry to hear that you are still experiencing these noise issues and we will be more than happy to continue to look into them for you as well as any drug-use or maintenance issues. We ask that you please continue to keep us updated on a regular basis as you experience any of these types of problems that we can address for you. If you would like to discuss this matter further please reach out to us and we will do our best to resolve any issue. Have a great day and we hope to hear from you soon, the Advenir at Aventine team.
|Recommended: NoCould Be Better — The pricing is quite high for what you get. Don't get me wrong, we enjoy living here, but the cost is a little much. We are currently in a dated' , unrenovated unit, which we have slowly become unhappy with. All of the closet doors are rusted. The door sweep on the front door is non-existent allowing all sorts of bugs into our apartment, you can see light from under the door. Either another resident or possible lawn maintenance personnel has been leaving trash near our front door, along with a resident allowing their dog to urinate defecate in the hallway right in front of our door, which is not only disgusting, but also a hazard to our infant son. On multiple occasions we have found USED condoms on the sidewalks near the children's park while taking my son on a walk, which is absolutely disgusting and trashy. When we first moved in we were TOLD by the maintenance manager or whomever he was, that the German cockroaches we found in our apartment were NORMAL, because it was FLORIDA. Obviously you guys are trying to pull a fast one on your residences. German roaches come from filth, and nasty living conditions. Palmetto bugs come from the woods here in FL. Overall, the price you pay is definitely not what you get here. It's not the worst apartment complex, but it is by far not the best, and unfortunately I would not recommend this place to anyone.
Thank you for your feedback Caley. We apologize about the issues you have been having with us at Advenir at Aventine. We strive to make sure our residents are happy while living in our community and that they get the best customer service possible from our staff. Please reach out to us or stop by the office and we will discuss your review further and work towards a resolution. Have a great day and we hope to hear from you soon, the Advenir at Aventine team.
|Recommended: YesI love it I've been there since November never had a problem with anyone everyone been so nice — its a beautiful place to live in very quiet and they keep it clean at all the time.
Thank you for your review Miscelene. We are so glad to hear that you had a great experience and have enjoyed your home. We appreciate resident feedback as we aim to make our community an inviting one. Thank you again for your review. -The Advenir at Aventine Management Team.
|Recommended: YesVery nice, well maintained. Biggest issue is the poisonous toads. — I really enjoy it, very nice apartment. Happy to call it home.
Thank you for your review, Brett! We're happy to hear that you've enjoyed your stay with us thus far, please let us know what we can do to earn your last start. -The Advenir at Aventine Management Team
|Recommended: NoOne of the worst ran apartments — Pool is always dirty closed. In the past week we have gone to the pool and left because it’s either too cloudy to determine if there is a stick, frog or turd at the bottom, or the surface is so covered in dead bugs that it’s impossible to enjoy. We have quit going to the gym and joined one because there is never any sanitizer or paper towels and the trash is simply over flowing because it never gets emptied and is simply not healthy. The lights at the back of the property, near the trash, are always out at night, simply not safe. We have light switches that we have been told will just never work. You can see light coming they the front door, which means we are just cooling the outside everyday. This whole apt is shit. The front desk ladys are incompetent. Nothing ever gets done by maintenance no matter how many times you submit a request. The front gate continuously doesn’t scan, and our names are not even in the actual log at the keypad. So out of here ASAP.
Thank you for your feedback Ryan. We apologize about the issues you have been having with us at Advenir at Aventine. We strive to make sure our residents are happy while living in our community and that they get the best customer service possible from our staff. Please reach out to us or stop by the office and we will discuss your review further and work towards a resolution. Have a great day and we hope to hear from you soon, the Advenir at Aventine team.
|Recommended: YesCozy home great neighbors — I would tell them it's a great place to live. It can be adorable if you do your homework... Like most apartments they have their problems but 9 10 maintence it's quick staff and everyone is very friendly 10×s better than Laguna Bay
We appreciate and welcome your feedback, Amber! We're happy you enjoy living within the community, and hope to have you reside here for many years to come. Here, at Advenir at Aventine, we value all of our residents and their comments. Please contact us at firstname.lastname@example.org if there is anything else you would like to add. Thanks! -Advenir at Aventine Management Team
|Recommended: YesAmazing — The community is beautiful, the amenities are awesome and the location is great
Hi Henry, thank you for reviewing our community! We appreciate your feedback, and we are glad you have such kind words for us. Please let us know if you have any other comments. -Advenir at Aventine Management Team
|Recommended: YesI think that this is a very nice community — I would recommend anyone to live here
We appreciate your kind words, Justin. If you have any other comments please let us know. We hope you are a resident here for years to come! -Advenir at Adventine Team
|Recommended: NoWhat Happened — I have lived here for almost five years now that we have changed hands so to speak the community has gone down hill. The office staff keeps changing and they are of no help everything is “You have to talk to Henry” Henry is nice and he has been helpful don’t get me wrong but it’s horrible. The took down the gazebo over the BBQ area and it looks horrible. The grounds are never cleaned up and if something is broken it takes weeks the handicap sign has been upside down for weeks Maintenance is always hanging out smoking and things never get done the first time. It’s always smoky at the pool so I can’t enjoy it. Now we have this “adjustment” out of the blue for water that the office will only say it’s Collier County not us. My apartment is having major issue with the air conditioner to the point that the carpet where is is is soaked and now I am nervous that there is mold and then they will need to pull the carpet and want to up my rent when I have to renew which I will have to not by choice I am a cancer patient and can’t move right now. The hours at the office are when everyone is at work.
Hi Jill, thank you for taking the time to write this review and give us your feedback/concerns. We are so sorry to hear about your recent experiences at Advenir at Aventine and want to help solve these issues best we can. A team member will reach out to you in a few days to discuss this further! Have a great day and we hope to hear from you soon, your Advenir at Aventine team.
|Recommended: YesGreat and kind staff — Great and kind staff
Thank you for your five-star review, Andrea! We are thrilled to hear that you've enjoyed your stay with us thus far, and you are comfortable with our office staff. Please don't hesitate to let us know if there is anything else we can do for you. -The Advenir at Aventine Management Team
|Recommended: YesThe best place for living — The community is very clean, is nice and quiet, the lakes the pool the gym, everything in perfect condition
Thank you for your five-star review, Christian! We are elated to hear that you've enjoyed your stay with us thus far, and we love that you love our amenities. Please don't hesitate to let us know if there is anything else we can do for you. -The Advenir at Aventine Management Team
|Recommended: YesThe pool and gym area are amazing, units are expensive. — I enjoy the community living, my unit is quiet and I enjoy the lanai. I have an upgraded unit, but it was upgraded in the cheapest way. paint brush strokes, tub surround was painted and is bubbled up, old faucet in bathroom. The two girls that work up front have really bad customer service skills. They are sometimes rude and don't know how to talk to people. I love the neighbors and it feels like a real neighborhood. The manager is nice and has good customer service skills but is pulled too thin.
Thank you for posting this review, Paul. We're sorry to hear that you have concerns with the condition in which your apartment was updated. We are also disappointed that our leasing staff has not met your expectations. Here, at Advenir at Aventine, we aim to employ a happy and helpful staff. Please feel free to contact us so we can further discuss your concerns so we can resolve them. Have a great day, your Advenir at Aventine team.